Inhouse Delivery for managers (desktop app)
Manage Inhouse Delivery orders from the desktop app
17 articles

Written by Eddie Starke, Emma and Bashar



IHD Setup Guide

Written by Eddie Starke. Updated over a week ago
IHD + Oracle Online Ordering System Setup Guide
Our simple four step guide to get your restaurant ready for delivery using IHD
Written by Emma. Updated over a week ago
IHD Heartland POS (HRPOS) Setup Guide

Written by Eddie Starke. Updated over a week ago
Provide managers access to IHD
Give staff access to view and manage orders within the IHD solution
Written by Emma. Updated over a week ago
IHD Add your billing details

Written by Bashar. Updated over a week ago
IHD Billing FAQ
Understand how IHD delivery fees work
Written by Emma. Updated over a week ago
Delivery Settings
Define your delivery settings for each location
Written by Emma. Updated over a week ago
Manage Delivery Orders
View and manage your Inhouse Delivery orders in a central location
Written by Emma. Updated over a week ago
Routing orders FAQ
Everything you need to know about how IHD routes orders
Written by Emma. Updated over a week ago
Create a Delivery Request
How to create a delivery request
Written by Emma. Updated over a week ago
Redispatch an order (desktop)
How to redispatch an order
Written by Emma. Updated this week
Reassign an order (desktop)
How to reassign an order to another driver or provider
Written by Emma. Updated this week
Cancel a Delivery Request
How to cancel a delivery request
Written by Emma. Updated over a week ago
Manual dispatch (desktop)
Keep in full control of dispatch by manually assigning orders
Written by Emma. Updated this week
Common Delivery Issues
What actions to take when faced with an IHD delivery issue
Written by Emma. Updated over a week ago
Request a Refund
Request a refund for delivery issues
Written by Emma. Updated over a week ago
Contacting a Delivery Driver
How to contact a delivery driver about order issues
Written by Emma. Updated over a week ago