Inhouse Delivery for managers (desktop app)

Manage Inhouse Delivery orders from the desktop app

17 articles
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Written by Eddie Starke, Emma and Bashar

IHD Setup Guide

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Written by Eddie Starke. Updated over a week ago

IHD + Oracle Online Ordering System Setup Guide

Our simple four step guide to get your restaurant ready for delivery using IHD
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Written by Emma. Updated over a week ago

IHD Heartland POS (HRPOS) Setup Guide

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Written by Eddie Starke. Updated over a week ago

Provide managers access to IHD

Give staff access to view and manage orders within the IHD solution
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Written by Emma. Updated over a week ago

IHD Add your billing details

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Written by Bashar. Updated over a week ago

IHD Billing FAQ

Understand how IHD delivery fees work
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Written by Emma. Updated over a week ago

Delivery Settings

Define your delivery settings for each location
Emma avatar
Written by Emma. Updated over a week ago

Manage Delivery Orders

View and manage your Inhouse Delivery orders in a central location
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Written by Emma. Updated over a week ago

Routing orders FAQ

Everything you need to know about how IHD routes orders
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Written by Emma. Updated over a week ago

Create a Delivery Request

How to create a delivery request
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Written by Emma. Updated over a week ago

Redispatch an order (desktop)

How to redispatch an order
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Written by Emma. Updated this week

Reassign an order (desktop)

How to reassign an order to another driver or provider
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Written by Emma. Updated this week

Cancel a Delivery Request

How to cancel a delivery request
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Written by Emma. Updated over a week ago

Manual dispatch (desktop)

Keep in full control of dispatch by manually assigning orders
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Written by Emma. Updated this week

Common Delivery Issues

What actions to take when faced with an IHD delivery issue
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Written by Emma. Updated over a week ago

Request a Refund

Request a refund for delivery issues
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Written by Emma. Updated over a week ago

Contacting a Delivery Driver

How to contact a delivery driver about order issues
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Written by Emma. Updated over a week ago