Inhouse Delivery for managers (desktop app)
Manage Inhouse Delivery orders from the desktop app
17 articles
Written by Eddie Starke, Emma and Bashar
IHD Setup Guide
Written by Eddie Starke. Updated over a week ago
IHD + Oracle Online Ordering System Setup Guide
Our simple four step guide to get your restaurant ready for delivery using IHDWritten by Emma. Updated over a week ago
IHD Heartland POS (HRPOS) Setup Guide
Written by Eddie Starke. Updated over a week ago
Provide managers access to IHD
Give staff access to view and manage orders within the IHD solutionWritten by Emma. Updated over a week ago
IHD Add your billing details
Written by Bashar. Updated over a week ago
IHD Billing FAQ
Understand how IHD delivery fees workWritten by Emma. Updated over a week ago
Delivery Settings
Define your delivery settings for each locationWritten by Emma. Updated over a week ago
Manage Delivery Orders
View and manage your Inhouse Delivery orders in a central locationWritten by Emma. Updated over a week ago
Routing orders FAQ
Everything you need to know about how IHD routes ordersWritten by Emma. Updated over a week ago
Create a Delivery Request
How to create a delivery requestWritten by Emma. Updated over a week ago
Redispatch an order (desktop)
How to redispatch an orderWritten by Emma. Updated this week
Reassign an order (desktop)
How to reassign an order to another driver or providerWritten by Emma. Updated this week
Cancel a Delivery Request
How to cancel a delivery requestWritten by Emma. Updated over a week ago
Manual dispatch (desktop)
Keep in full control of dispatch by manually assigning ordersWritten by Emma. Updated this week
Common Delivery Issues
What actions to take when faced with an IHD delivery issueWritten by Emma. Updated over a week ago
Request a Refund
Request a refund for delivery issuesWritten by Emma. Updated over a week ago
Contacting a Delivery Driver
How to contact a delivery driver about order issuesWritten by Emma. Updated over a week ago