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Inhouse Delivery for managers (mobile app)
Switching between manager and driver mode
Switching between manager and driver mode
Managers can switch between manager and driver modes within the IHD app when they are assigned orders to delivery
Emma avatar
Written by Emma
Updated over a week ago

Introduction

The IHD mobile app consists of two distinct views:

Manager view

  • Accessible by users with administrator or manager level access (with Manage Deliveries permission)

  • Provides both summary and detailed view of current orders

  • Ability to manually assign, reassign and redispatch orders, as well as request refunds

Driver view

  • Accessible by users with employee level access

  • Informs drivers of assigned orders and delivery offers

  • Provides all information required to successfully deliver assigned orders, include directions and delivery instructions

Switching between views

By default, users with administrator or manager level access (with Manage Deliveries permission) will be presented with the manager view within the IHD mobile app.

Some locations may have managers/administrators who also perform deliveries, requiring them to switch into the driver view

To access the driver view, managers will need to navigate to Settings and toggle the Driver Mode to ON.

Click Let's go to switch into driver mode. You can then view all of your assigned orders.

To switch back to manager mode, navigate to the menu and toggle Driver Mode to OFF.

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