Introduction

The IHD app uses a driver's location to:

  • Determine the best driver to route new delivery requests to, based on proximity to the pick-up location

  • Allow customers to track the driver's location when enroute with their order

  • Give managers visibility of their drivers and their location

To do this effectively, the IHD app requires location services to be running in the background when you are logged in as a driver. If you do not have location services set when you log into the app, you will prompted to enable this.

You can also enable location services at any time from the Settings section of your device.

iOS

Navigate to Settings -> IHD -> Location and select Always

Android

Navigate to Settings -> Apps -> IHD -> Permissions -> Location and select Allow all the time

Did this answer your question?