During the recruitment process with your employer, your availability will typically be discussed and mutually agreed. Once agreement has been reached, you can set your availability to the agreed days and times of the week. This availability is then reflected for your employer. Any subsequent changes to your availability should first be discussed with your employer and changes mutually agreed by both parties.

Types of Availability

There are two types of availability you can set:


This is when you are available to work for an employer. Setting availability for an employer means you are exclusively available for this employer during these times and cannot be scheduled anywhere else.

When you create an available set for an employer you will automatically be shown as unavailable during these times for all other employers. You do not need to create a separate unavailable set.


This is when you are not available to work: for example, you may not be able to work on Tuesday and Thursday mornings as you have lectures at college. Unavailable sets can be created for either a single employer or multiple employer.

Each availability set has a start and end date, and you can create multiple sets.

Recurring availability

Both availability and unavailability sets are created as recurring availability, meaning your availability or unavailability repeats.

You can choose to set the recurrence as either every week or every two weeks.

Date-specific availability

One-off availability is where you are not available for a specific date and / or specific time period within that day. For example, you may have a dentist appointment between 1pm-3pm on Friday 12th May, a time on a typical Friday where you would normally be available; or you may wish to go on vacation for the period Monday 1st February - Sunday 7th February.

One-off availability requests such as these should be created as time off requests.

Submitting time off requests is explained in a separate article.

Have questions?

Tap on the Help icon to open up an FAQ document.

To Set your Availability

You can set your availability from your Mobile Device or from a Responsive Desktop via a web browser. The following is the process for setting your availability from a Mobile Device (method for the majority of users).

Watch a short video

When logged in to OpenSimSim, go to the More Menu > My Availability

Click on the '+' button to bring up the Add Availability screen

First, select the type of set you wish to create (either availability or unavailability).

Next, select the employer this availability set will apply to.

  • Availability sets can only be created for a single employer

  • Unavailability sets can be created for one or more employers

Now, select the dates and times of your availability.

You can select as many days and times within the one availability set, as long as they repeat for the same period of time.

Next, select whether the availability set will repeat every week or every 2 weeks.

Finally, select when the availability set will start and end. You can also select 'Indefinitely' as the end date, meaning there is no end date for the availability set.

When you have completed all of the required fields, click the Publish Availability button.

To View your Availability

Availability sets can be viewed under My Availability. The sets are separated based on status:

  • Current sets are shown under the Active tab

  • Future sets are shown under the Upcoming tab

  • Sets which are awaiting approval either from you or from your manager are shown under the Pending tab

If there are multiple availability sets, you can swipe left and right to move between the sets.

To view the details of an individual set, simply click on it.

To Edit your Availability

Click on the Active, Upcoming, or Pending tab under My Availability to find the availability set you wish to edit. When you have found it, click on the set to open the detailed view.

Click on the ellipsis in the top right hand corner and select Edit Set.

This will bring up the Edit Availability screen.

Select the attribute/s you want to update.

Availability type

Cannot be changed


Can be changed for unavailable sets only


Can be changed


Cannot be changed if the set is active


Can be changed

Days / times

Can be changed

For available sets:

Click the Send Request button to submit the changes.

A confirmation screen will appear, where you can choose to enter a message to your manager about why you are making the changes. When you are ready to submit, select Confirm. The changes will be submitted to your manager for approval.

For unavailable sets:

Click the Publish Changes button to make the changes live. Unavailable sets do not require manager approval so are instantly set live.

Approval Process

Unavailable sets do not require manager approval when they are created or edited.

Available sets do not require manager approval when they are created; however any changes will require manager approval. Your manager will receive a notification asking for their approval before the changes are considered active.

To Approve or Decline an Availability Request

At times, your manager may create an available set on your behalf, or they may request you to change an existing available set.

All new availability or changes to existing availability requested by your manager require your approval before they are considered active. You can choose to either approve or decline the request.

Managers cannot create or edit unavailability sets. These are exclusively owned by you.

Any sets requiring your approval can be found under the Pending tab with a status of pending approval ยท from you.

To see what changes have been made to an availability set awaiting your approval, click Show changes. This will bring up a list of what has changed from the original set.


When you are creating, editing, or approving an availability set, the app will check that your availability does not conflict with an existing availability set.

If you try to create an available set for the same days/times as an existing available set for another employer, you will see an error message preventing you from creating the set.

If you try to create an available set for the same days/time as an existing unavailable set for the same employer or you try to create an unavailable set for the same days/times as an existing available set for the same employer, you will see a warning message and asked if you would like to proceed.

Where both an available and unavailable set exist for the same times, you will be considered available during this time and your employer will be able to schedule you.

Did this answer your question?