Import Workers

Quickly and efficiently import your workers.

Kevin avatar
Written by Kevin
Updated over a week ago

Save time by importing your workers. Optionally, as part of the import process, you can choose whether to send workers an invitation to activate their account and connect with your Company.


  1. Administrator or Manager with Manage Network access

  2. CSV file in the prescribed format

Network > Bulk Action (...) Import Workers

Import Fields:
Once you have selected the 'Import workers' option, an additional screen is displayed, describing the supported import fields and allowing you to download a CSV template in the required format.


  1. First name and Last name 


  1. Employee ID - unique employee identifier

  2. Email and Phone - phone is required if invitations are to be sent during import

  3. Start time of day: Set the start time for the worker's workweek. This is used by premium compliance features

  4. Daily Hours and Weekly Hours - The maximum Daily and Weekly thresholds to stay within when creating shifts for an employee

File Format

Download a sample import file which can be used as the template for your CSV file. 


All 8 fields in the template must be included in the CSV file, even where no data values are included for optional fields. For example, in the following screenshot, the last 3 fields (Start time of the Day, Daily Hours, Weekly Hours) have no data values, but their place must be represented by a comma.

Import Options

After choosing your file you will be given the option to map your fields, (if required), prior to starting the import process.

Send Invitation to New Employees
As part of the import process, you can choose to send an invitation to new employees. This feature is OFF by default. When enabled, invites will be sent via SMS to any users with a phone number.

Append Country Code To Phone Numbers
This option will append the appropriate Country Code to the phone number during the import process. Ensure this is correctly selected.

When ready, simply click the 'IMPORT' button.

Import Complete - Message and Error Log

Once the import is completed, you are notified. Any issues encountered during the import process are summarized and details held in an error log.

Error Log
Click on 'SHOW LOG' to reveal contents and the option to copy this to your clipboard for further investigation.

Related Article

Manage Workers, including Bulk Worker Invite

Did this answer your question?