Introduction
SocialSchedules provides a messaging function to enable communication with employees.
In the desktop app, the messaging feature can be found by clicking the chat icon in the top right hand corner.
Click on an individual message to expand it.
You can choose to reply to the message at the bottom of the screen.
Click the ellipsis to bring up message options:
Send message
To send a message, click on the pencil icon.
Messages can be sent:
To an individual employee / employees
To an entire location/s
To an entire department/s
Add a message title and enter your message at the bottom of the screen.
You may also add an attachment if you wish. Attachment formats supported include PDF, PNG, JPEG, CSV and MOV.
Users can opt-in to receive a push notification when they have received a new message.
Scheduler
Messages can also be sent from the Scheduler.
Click on the ellipsis beside the Worker's name and choose 'Message Worker'.
This will bring up the messaging modal with the name of the Worker pre-populated.
Permissions
Administrators can choose whether Workers can can send messages directly to another Worker.
Navigate to General-> Preferences under the Company menu to define this setting.
Mobile app
Messages can also be viewed and sent from the mobile app, by clicking on 'Messages' in the bottom menu.
To view a message, simply click on it.
A reply function is available at the bottom.
Click on the ellipsis to bring up further message options.
Send message
Click on the pencil icon to bring up the New Message screen.
Choose which workers, departments, or locations you wish to send the message to.
Once you have selected these, you can enter your message and send.