Premium Plan subscription or higher
Workers are clocking in for their shifts to generate a timecard
This report identifies which scheduled shifts have not been worked. It is relevant to users who are utilising timecards to capture actual shift clock ins. The shifts returned in this report are those which have no corresponding timecard.
Navigate to Location > Reports > Missed Shifts & No-Shows
Select a single day, or a date range, from the calendar. Once applied, shifts which meet the criteria are returned.
Click on any column label (Worker, Position, Schedule, Date) to sort by Ascending or Descending Order
Report data is exportable to CSV. Click on the 'Export' button located in the top right-hand corner of the screen. The report is downloaded directly to your local machine. For reports that require more time to generate, a notification will appear, advising you that an email will be sent when the export is available for download. Typically this will be available within a few minutes.
The email content is shown below. Click on the 'DOWNLOAD' link within the 48 hour window to download the CSV file to your local machine.