InhouseDelivery is a single marketplace app that gives SkyTab Online restaurants access to the largest fleet of delivery drivers nationwide, including DoorDash Drive, Uber Direct, SkipCart, Relay, Routemasters and MyDeliverEats.

Once connected, SkyTab Online delivery orders are automatically synced to InhouseDelivery and dispatched for delivery to the cheapest available driver, without the need for manual intervention.

This document outlines how to install the InhouseDelivery app from the Shift4 Marketplace, and then configure it for use with SkyTab Online.

The InhouseDelivery application works in conjunction with the SkyTab Online application, also located within Shift4 Marketplace. Please ensure that you have installed the SkyTab Online application prior to installing InhouseDelivery.

For assistance in installing and setting up SkyTab Online, please refer to this article.

There are 3 key steps to a successful installation:

At the bottom of this article, you'll also find some helpful tips and tricks.

3. From the InhouseDelivery page, click Install at the top of the screen.

4. Click on Create Account. (If you already have an account, click on Log in).

5. Follow the prompts to create your InhouseDelivery account.

Now that you've created an InhouseDelivery account, you'll need to connect it to the applicable SkyTab Online location.

2. From the Settings menu, select Integrations. Then select SkyTab Online from the list of available integrations.

3. Click Connect

4. After clicking Connect, you will re-directed to a Shift4 Lighthouse Business Manager login screen. Enter your Lighthouse login credentials to log-in.

5. After successfully entering your credentials, you will be asked to provide InhouseDelivery with permission to a number of features. These permissions enable InhouseDelivery to access SkyTab Online delivery orders once connected.

6. After selecting Allow, you will be presented with a list of possible locations to

connect to.

Select the location you wish to connect to, then click the Install button at the bottom of the screen.

Your accounts will now be connected, and you will see a message on screen to confirm this.

7. Click the Return to IHD button to return to InhouseDelivery.

A Connected label will appear against SkyTab Online, further confirming the

successful connection.

8. When you log back in to Lighthouse Business Manager, the InhouseDelivery

application will show as installed in the Shift4 Marketplace.

Selecting the application in the left navigation menu will display a screen showing

the installation status. A green check mark on the screen indicates that the

application is installed correctly.

Now that your accounts are connected, you will need to configure your SkyTab Online application to use InhouseDelivery for your delivery orders.

1. Log-in to Lighthouse Business Manager

2. Select Marketplace from the left navigation bar. Scroll to find the SkyTab Online app under My Apps.

3. Select Takeout/Delivery from the top of the screen

4. Under Order Settings > Order Type, select one of the following options which allows for delivery orders to occur:

* Allow Takeout and Delivery Orders

* Allow Delivery Orders Only

5. Under Delivery Settings, check the box Use a Delivery Service Integrations. This

enables InhouseDelivery.

6. Under Delivery Settings, enter a Delivery Surcharge Name. Then set the Type and Amount to be charged per delivery. You can choose between applying a flat fee or a percentage based fee per delivery.

7. Set the Delivery Surcharge Tax that should be applied to the Delivery Surcharge

8. If desired, you can also set minimum and maximum order amounts you wish to accept for delivery orders and set how far in advance you will accept future orders.

9. Click the Save button at the bottom of the screen to save your changes.

Ensure you configure tip suggestions and a default tip amount in SkyTab Online > Payments. Orders with higher tips have a greater chance of attracting drivers.

InhouseDelivery cannot accept orders that are cash on delivery due to the use of third-party delivery partners. Any orders that are received that are cash on delivery will be rejected by InhouseDelivery.

Within SkyTab Online > Payments, simply uncheck the box that says Allow unpaid orders.

Merchants should not have both the InhouseDelivery and DoorDash Drive apps installed. If both are enabled, orders may be dispatched to multiple drivers, incurring multiple delivery fees.

Orders will show as Pickup in the POS, and not as Delivery. The POS does not differentiate between a customer walking in to collect an order and a third-party delivery - they are both classified as Pickup.

All orders synced to InhouseDelivery will be automatically dispatched for delivery, regardless of if the auto-dispatch mode is set to Yes or No. This is due to a technical limitation.

If you no longer wish to use InhouseDelivery, you may uninstall the application.

From Lighthouse Business Manager, navigate to Marketplace > InhouseDelivery.

At the bottom of the screen, expand How to uninstall this integration

Select Uninstall.

Once InhouseDelivery is uninstalled, SkyTab Online delivery orders will no longer be synced and will not be dispatched for delivery.

For any support relating to InhouseDelivery, please email the team at [email protected], or use the in-app chat located in the bottom righthand corner of the InhouseDelivery app. Support is available 24/7.